Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day)
Delivery times are estimates and are not guaranteed.
Domestic Shipping We currently ship to all 50 U.S. states. Orders are shipped via UPS, FedEx, or USPS depending on your location and selected shipping method.
International Shipping At this time, we do not offer international shipping. Please check back as we continue to expand our shipping options.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Damaged or Lost Packages ATCD Lighting is not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us within 48 hours of delivery at [your email address] with photos of the damage and your order number. We will work with the carrier to resolve the issue.
Address Accuracy Please ensure your shipping address is correct at checkout. ATCD Lighting is not responsible for orders shipped to an incorrect address provided by the customer.
Contact Us If you have any questions about your order or our shipping policy, please contact us at: 📧 [sales@atcdstore.com] 🌐 [www.atcdstore.com]